Ukraine

Ukrposhta launches fast return service for undelivered parcels

“Ukrposhta” launched a new service that allows you to quickly return parcels that were not received by the addressee. From now on, during the registration of the parcel, the sender can choose one of two return delivery options – “Basic” or “Priority”. About this reported press service of the postal operator.

The update will be useful for both individuals and small and medium-sized businesses, especially in the field of online sales. You can take advantage of the new opportunity through your personal account on the “Ukrposhta” website, in the mobile application or directly in the branch. The service allows you to pre-determine the terms of the return if the delivery does not take place.

The client is offered two tariffs:

  • “Base” is the standard return that is applied automatically unless another option is selected;
  • “Priority” – ensures fast returns thanks to priority processing.

Each user can choose a convenient format for himself – depending on whether the priority is savings or speed of logistics. This approach allows you to optimize costs and increase delivery efficiency.

“We understand how important it is for customers to be able to return goods quickly and without too much trouble. That is why we are launching a service that will make it as simple as possible – and at the same time with the best rates in the country. This is especially important for businesses that seek to improve service quality and minimize logistics costs without compromising the customer experience. 

This is another step towards making logistics in Ukraine not only convenient, but also transparent, predictable and humane. Thanks to the team for the implementation – we continue to work and do not stop”, – emphasized General Director of JSC “Ukrposhta” Ihor Smilyanskyi.

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